Privacy Policy

1. Who We Are

VEST Energy Limited ("VEST", "we", "us", or "our") is a UK-based energy technology company. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance from the Information Commissioner’s Office (ICO).

Contact Details:
VEST Energy Ltd
245 Hammersmith Rd
London W14 8UD
United Kingdom
Email: operations@vest.energy
Company Registration Number: 12779010

2. What This Policy Covers

This privacy policy explains:

  • The personal data we collect

  • How and why we use your data

  • Your rights under UK data protection law

  • How to contact us with questions or concerns

3. What Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Identity data (e.g. name, title, date of birth)

  • Contact data (e.g. email address, phone number, postal address)

  • Business data (e.g. company name, job title, industry)

  • Technical data (e.g. IP address, browser type, device info)

  • Usage data (e.g. how you use our website or services)

  • Marketing preferences

  • Recruitment data (e.g. CVs, employment history, qualifications)

4. How We Collect Your Data

We may collect data through:

  • Direct interactions (e.g. completing forms, emails, calls)

  • Website analytics and cookies

  • Attending events or webinars

  • Referrals from third parties or partners

5. How We Use Your Data

We use your personal data to:

  • Provide services to you

  • Respond to enquiries and requests

  • Fulfil contractual obligations

  • Improve our website and services

  • Send marketing communications (with consent)

  • Meet legal and regulatory obligations

  • Manage recruitment and internal HR

6. Our Legal Bases for Processing

We rely on the following lawful bases to process your data:

  • Contract: to deliver services and support

  • Consent: for marketing communications

  • Legitimate interests: to operate and improve our business

  • Legal obligation: to comply with laws and regulations

7. Sharing Your Data

We may share your data with:

  • Service providers (e.g. CRM, email platforms)

  • Professional advisers (e.g. legal, accounting)

  • Regulatory authorities (e.g. HMRC, ICO)

  • Third parties where required by law

We ensure all third parties uphold appropriate data protection standards.

8. International Data Transfers

If we transfer data outside the UK, we ensure that suitable safeguards are in place, such as standard contractual clauses approved by the ICO.

9. How Long We Keep Your Data

We only keep your data for as long as needed:

  • Customer and sales records: 6 years

  • Marketing preferences: until you opt out

  • Recruitment data: 12 months (unless hired)

  • Analytics data: up to 26 months

10. Your Rights

Under UK GDPR, you have the right to:

  • Be informed about how your data is used

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact operations@vest.energy.

You can also lodge a complaint with the ICO:
Website: www.ico.org.uk
Helpline: 0303 123 1113

11. Cookies

We use cookies to improve your experience on our website. You can manage your cookie preferences via our cookie banner or browser settings. See our Cookie Policy for more details.

12. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date.

13. Contact Us

If you have any questions about this policy or how we handle your data, contact:

Email: operations@vest.energy
VEST Energy Ltd
245 Hammersmith Rd
London W14 8UD
United Kingdom

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